HOSPITALS SERVED (partial list)
L.A. County + USC General Hospital
Several projects, overall patient flow and bottlenecks, radiology, surgery, acute bed turnover and bed control system, GI, ED, inpatient room sterilization, specialty clinics
San Francisco General Hospital
Reduce room turnover time and general patient flow, dashboard. ED patient flow, CT patient flow, digital simulation model of patient flow in a GI department, published.
Kaiser Permanente Southern California
Pharmacy distribution center, Industrial Engineering work
Improve throughput in clinics, simulation model. Read article here
Children’s Hospital of Los Angeles
Surgery patient flow, room turnover time, communications, Pre Op/registration flow, outpatient clinics
Contra Costa County Medical Center
Evaluation of lean implementations initially involving CHF patients and reducing readmissions
Surgery patient flow, communications between OR and pre op, dashboard
View testimonial
Evaluation of lean implementations initially involving CHF patients and reducing readmissions
Radiology patient flow, computer simulation of MRI area
Arrowhead Regional Medical Center
Radiology patient flow, mammography patient throughput. Digital Event Simulation modeling to improve breast cancer screening clinic patient flow.
Arrowhead Regional Medical Center
Evaluation of lean implementations initially involving CHF patients and reducing readmissions.
St. Francis Medical Center, Lynwood
Surgery patient flow report card for surgery management.
Surgery patient flow, Evaluation of lean implementations initially involving CHF patients and reducing readmissions
Radiology throughput, RFID application for patient tracking, patient flow dashboard
Help regarding pharmacy distribution in nursing home building.
Several student-run projects including disposable waste and clinic throughput.
Improving clinic workflow and information transfers
California Quality Collaborative
Lean training programs and certification
California Healthcare Foundation
Lean training courses, in-person and online
Veterans Health Administration
Quality improvement handbook and related quality improvement training
RURAL HOSPITALS
Mendocino Coast District Hospital
Radiology patient flow, facility requirements, patient and physician satisfaction. Clinic administration, Lean training. Clinic productivity.
Surgery patient flow, lean training
Lean training, ED patient flow
Administrative staffing study, clinic productivity, and various Lean Method improvement projects
Catalina, Eastern Plumas, Ojai, Willits, Big Bear Lake, Arrowhead and other rural Critical Access Hospitals
Review of clinic productivity for the California Hospital Association
RECENT STUDENT PROJECTS SUPERVISED (partial list)
Children’s Hospital of Los Angeles
Lean training, ED patient flow, clinic patient flow, operating room use study
L.A. County + USC General Hospital
Bed turnaround process, Expanding the use of Hand Washing. Improving patient discharge process. Improving inpatient room sterilization by EVS workers. Several projects involving surgery patient flow, EVS support, scheduling, room turnaround, and other projects.
Pharmacy and other operational productivity related projects
Optimization of call center processes
White Memorial Hospital